Question 1

How quickly can you fix my slow movement?

Accepted Answer

In most cases, our technicians can diagnose and repair slow movement issues during a single service visit, often within 1-2 hours. The most common causes—such as worn rollers, lack of lubrication, or misaligned tracks—can typically be addressed on the spot.

Question 2

What causes slow movement in garage doors?

Accepted Answer

Slow garage door movement can stem from worn or damaged rollers, lack of lubrication, track issues, spring problems, or opener issues. Regular maintenance can prevent most of these issues.

Question 3

Do you offer financing for new custom door installations?

Accepted Answer

Yes! We offer several flexible financing options including 0% APR financing for up to 12 months, extended payment plans up to 60 months, and no money down options subject to credit approval.

Question 4

How often should I have my garage door serviced?

Accepted Answer

We recommend having your garage door professionally serviced at least once a year. Our annual maintenance includes a complete 25-point safety inspection, lubrication of all moving parts, spring tension adjustment, and more.

Question 5

What's included in your 2-year warranty?

Accepted Answer

Our 2-Year warranty covers all parts installed by our technicians and all labor. If any repair or installation fails within 2 years, we'll fix it at no charge including return trips and diagnostic fees.

Question 6

Do you service all garage door brands?

Accepted Answer

Yes! Our IDA-certified technicians are trained to service all major garage door and opener brands including Clopay, Amarr, Wayne Dalton, LiftMaster, Chamberlain, Genie, and many more.

Question 7

Can you install a smart garage door opener?

Accepted Answer

Absolutely! Smart garage door openers are one of our most popular upgrades. We install LiftMaster, Chamberlain, Genie Aladdin Connect, and more with smartphone control, real-time alerts, and home automation integration.

Question 8

How long does a garage door installation take?

Accepted Answer

A typical residential garage door installation takes 3-6 hours depending on complexity. Most installations are completed in a single day. We'll confirm the expected timeframe during your free consultation.

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